We take great care in preparing and shipping each handcrafted item to you. This policy outlines our shipping procedures to ensure a smooth and transparent process.

1. Processing Time

• Ready-to-Ship Items: For products available in our limited-edition releases, please allow 1-3 business days for your order to be processed and shipped.

• Custom Orders: The processing time for custom orders will be provided upon consultation, as it depends on the complexity of the design and our current workload. We will communicate a clear timeline to you before production begins.

2. Shipping Rates and Methods

• Shipping rates are calculated at checkout based on the weight of your order and your location.

• We ship all domestic orders via a reputable carrier and provide tracking information via email once your order has been dispatched.

3. International Shipping

• We do offer international shipping. Please be aware that you are responsible for any customs duties, taxes, or fees that may be applied by your country. These charges are not included in the shipping cost and are the customer's responsibility.

4. Lost or Damaged Packages

• If your package is lost or damaged during transit, please contact us immediately. While we are not responsible for the package once it is with the shipping carrier, we will do our best to assist you in filing a claim and finding a resolution.